Support Options

Welcome! Thanks for playing Tiny Bubbles!

★ Please install the latest version of the game. ★

Stuck on a Puzzle?

Please see Puzzle Help for hints, tips, and community groups.

Contact Us

Please read Problems & Bugs for solutions to common problems. When writing to us about technical issues, please include a detailed description of the problem and include your device model, operating system version and screen shots, if applicable.

Problem with a Purchase?

For Google Play in-app-purchase problems, see Problems & Bugs question #3.

Frequently Asked Questions

Our FAQ is now broken into sections on this support page. See topic links near the top of this page. Each section contains questions and answers related to those topics.

Puzzle Help

  1. What's the best way to get help when I'm stuck?
    Visit one of our community groups for hints & live help:
    Discord Steam Community Touch Arcade

  2. Are there solutions available online?
    Walkthrough Videos are available on YouTube by AppUnwrapper. Please note that the videos contain spoilers.

  3. What's the most important tip to remember before I play?
    Always pay attention to the current goal and tips at the bottom of each game.

  4. Do you have any good tips to get me through the Fresh Pond world?
    Consider that you only have a limited number of moves per play. Focus on matching primary colors.

  5. What's the best strategy for Wildlands and Murky River?
    Wilds are important to make often; collecting additional released colors will help you earn additional moves.

  6. What's a good overall strategy to beat the Puzzle worlds?
    Don't be afraid to use hints and pay attention to the timing of when you fill a bubble.

  7. How can I solve puzzles like Fracking, Twins Reunited, and Crazy Diamond?
    Try filling the bubbles QUICKLY and with asymmetry.

  8. Do you have any tips for Underminer in Murky River?
    Save your scissor moves for moving star bubbles closer together.

  9. How can I know what's going to happen when I mix the colors?
    The Foam School world will teach you how to mix the basic colors.

  10. How can I get more tickets without spending money?
    The Infinity Game was designed as a fun way to earn tickets.

Game Rules

  1. Why is there a 3 hour delay to get more Infinity Game moves?
    We designed Tiny Bubbles to have value in hints, earning tickets through thoughtful gameplay.

  2. This game is too complicated! Can I just see a summary of all the rules?
    Yes! Press the (?) button while playing for an in-game manual.

  3. Why do bubbles sometimes stop deflating after they are matched?
    Bubbles stop deflating whenever they change color.

  4. What is the dotted line empty circle at the top of Foam School?
    It was a bonus ticket waiting to be collected.

  5. What are the rules for when creatures pop bubbles?
    Stars will break any outside edge to escape or connect with other stars.

  6. Why does the Jelly Crab break an edge sometimes and not others?
    The Jelly Crab will break a bubble if he sees his favorite meal.

  7. What determines the location and color of the bubbles that the fish (Bloop) blows?
    Bloop’s behavior varies from level to level.

Cloud Save

  1. How do I enable Cloud Save?
    Go to Settings and swipe to PLAYERS; enable cloud save.

    • iOS and Steam: progress should save automatically.
    • Google Play: tap the cloud icon if the prompt appeared.

  2. After reinstalling the game, how do I restore my progress?
    Go to Settings and log back in on the device to restore progress.

  3. How do I transfer my progress from an old phone to a new phone?
    Use the cloud save feature or transfer via USB or home Wifi.

  4. Why doesn't my Android tablet sync with my phone over Google Cloud?
    Player profiles need to be set correctly to save to the cloud.

  5. On Android, why am I unable to log in to my Google Play account?
    There may be a problem with the installation or configuration of Google's software.

Problems & Bugs

  1. How do I check which version I'm running?
    Go to Settings in the Tiny Bubbles map to see the BUILD version.

  2. The game hangs, crashes or quits to the home screen.
    Ensure your device has enough RAM and storage space; restart the device.

  3. On Android, why don't my purchases appear?
    Ensure Google Play Store communicates correctly with the game.

  4. On Android, why can't I sign in with my Google Play Games account?
    Check the configuration of Google Play on your device for issues.

  5. I did all the hints exactly, but the puzzle won't solve. Is this a bug?
    Hints are directional; the timing of filling the color matters.

  6. I'm stuck in Infinity mode without any bubbles.
    Reset the Infinity game if needed.

  7. My app is crashing and text isn't showing the right words.
    Update the game to version 1.3.

  8. I started the game and my progress is lost! How do I recover it?
    Follow the steps to reconnect to the cloud save.

  9. In what cases would Tiny Bubbles lose my player progress data?
    Various issues could cause loss of player data; enabling cloud save is crucial.

  10. Why am I asked to provide my date of birth?
    To comply with laws regarding children and data privacy.